Direct contact
ExamLark is a product of Pravaralife Limited (www.pravaralife.com). Send us an email using your usual mail app. You do not need an ExamLark account to contact us.
01. General support and privacy
Accounts, studying and personal data
Use this address for sign-in problems, exam content, technical support, privacy questions and account deletion. If you can sign in to an exam app, you can also open Support and choose the relevant category.
For deletion requests, read the account and data-deletion instructions. Our privacy policy explains how we handle information.
02. Subscriptions and payments
Billing team
Ask about a charge, missing paid access, Stripe subscription cancellation or a direct purchase refund request. For an Apple or Google Play purchase, see the store-specific refund routes.
03. Help us identify the issue
Include the email linked to your ExamLark account if you have one, the exam app, and a brief account or support description. For billing, include the charge date and receipt, invoice or store order reference if available. For a question issue, include the exam and question reference shown in the app.
Keep sensitive details private. Do not email passwords, one-time codes, access tokens or full payment-card details. If you cannot access your registered email, explain that in your message; we may need to verify account ownership before sharing or changing private information.